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Return & Refund Policy
We want you to be happy with your purchase. If you’re not satisfied with your order, we’re here to help.
Returns
If you purchased directly from cleverbaboon.com and your order arrived damaged, incorrect, or just didn’t work out, you may request a return or refund within 14 days of delivery.
To be eligible for a return:
The item must be unused and in its original packaging
You’ll need the order number or proof of purchase
To start a return, email us at support@cleverbaboon.com with your order details. We’ll guide you from there.
Refunds
Once we receive and inspect your return (if required), we’ll notify you of the approval. If approved:
Refunds are issued to your original payment method
It may take 5–10 business days to appear, depending on your bank
If we determine that a return isn’t needed (e.g. product was defective or incorrect), we may issue a refund without asking you to send anything back.
Return Shipping
Customers are responsible for return shipping unless the return is due to our error (like a damaged or incorrect item). We’ll provide instructions on how to return your item if needed.
Marketplace Orders
If you purchased through Amazon, Walmart, eBay, or another third-party platform, their return policy applies. Please initiate your return directly through their site or app.
Questions?
We’re here to help. Email us anytime at support@cleverbaboon.com and we’ll do our best to make things right.
